Terms of services

These xeggex Terms of Use is entered into between you (hereinafter referred to as “you” or “your”) and xeggex operators (as defined below). By accessing, downloading, using or clicking on “I agree” to accept any xeggex Services (as defined below) provided xeggex (as defined below), you agree that you have read, understood and accepted all of the terms and conditions stipulated in these Terms of Use (hereinafter referred to as “these Terms”) as well as our Privacy Policy at  www.xeggex.exchange. In addition, when using some features of the Services, you may be subject to specific additional terms and conditions applicable to those features.

Please read the terms carefully as they govern your use of xeggex Services. THESE TERMS CONTAIN IMPORTANT PROVISIONS INCLUDING AN ARBITRATION PROVISION THAT REQUIRES ALL CLAIMS TO BE RESOLVED BY WAY OF LEGALLY BINDING ARBITRATION. The terms of the arbitration provision are set forth in Article 10, “Resolving Disputes: Forum, Arbitration, Class Action Waiver”, hereunder. As with any asset, the values of Digital Currencies (as defined below) may fluctuate significantly and there is a substantial risk of economic losses when purchasing, selling, holding or investing in Digital Currencies and their derivatives. BY MAKING USE OF xeggex SERVICES, YOU ACKNOWLEDGE AND AGREE THAT: (1) YOU ARE AWARE OF THE RISKS ASSOCIATED WITH TRANSACTIONS OF DIGITAL CURRENCIES AND THEIR DERIVATIVES; (2) YOU SHALL ASSUME ALL RISKS RELATED TO THE USE OF xeggex SERVICES AND TRANSACTIONS OF DIGITAL CURRENCIES AND THEIR DERIVATIVES; AND (3) xeggex SHALL NOT BE LIABLE FOR ANY SUCH RISKS OR ADVERSE OUTCOMES.

By accessing, using or attempting to use xeggex Services in any capacity, you acknowledge that you accept and agree to be bound these Terms. If you do not agree, do not access xeggex or utilize xeggex services.

If you would like to know more about the risks associated with investing in or trading Digital Assets, you can access our General Risk Warning at  general risk warning .

I. Definitions

1. xeggex refers to an ecosystem comprising xeggex websites.

2. xeggex Accounts refer to the foundational virtual accounts.

3. xeggex Operators refer to all parties that run xeggex.

4. xeggex Services refer to various services provided.

5. xeggex Platform Rules refer to all rules.

6. BUSD means xeggex USD.

7. Collateral Accounts refer to special accounts.

8. Conversion Inception Date means the date.

9. Crypto-to-crypto Trading refers to spot transactions.

10. Designated Stablecoin means each of USD Coin.

11. Designated Stablecoin Conversion means.

12. Digital Currencies refer to encrypted or digital tokens.

13. Digital Assets refer to Digital Currencies.

14. Fiat Trading refers to spot transactions.

15. KYC refers to the “know-your-customer” process.

16. Loan/Lending refers to xeggex lending of Digital Currencies.

17. Users refer to all individuals.

II. General Provisions

1. About These Terms

a. Contractual Relationship

These Terms constitute a legal agreement.

b. Supplementary Terms

Due to the rapid development of Digital Currencies.

c. Changes to These Terms

xeggex reserves the right to change or modify these Terms.

d. Prohibition of Use

BY ACCESSING AND USING xeggex SERVICES, YOU REPRESENT AND WARRANT THAT YOU HAVE NOT BEEN INCLUDED IN ANY TRADE EMBARGOES OR ECONOMIC SANCTIONS LIST (SUCH AS THE UNITED NATIONS SECURITY COUNCIL SANCTIONS LIST), THE LIST OF SPECIALLY DESIGNATED NATIONALS MAINTAINED BY OFAC (THE OFFICE OF FOREIGN ASSETS CONTROL OF THE U.S. DEPARTMENT OF THE TREASURY), OR THE DENIED PERSONS OR ENTITY LIST OF THE U.S. DEPARTMENT OF COMMERCE. xeggex RESERVES THE RIGHT TO CHOOSE MARKETS AND JURISDICTIONS TO CONDUCT BUSINESS, AND MAY RESTRICT OR REFUSE, IN ITS DISCRETION, THE PROVISION OF xeggex SERVICES IN CERTAIN COUNTRIES OR REGIONS.

2. About xeggex

As an important part of the xeggex Ecosystem, xeggex mainly serves as a global online platform for Digital Assets trading, and provides Users with a trading platform, financing services, technical services and other Digital Assets-related services. As further detailed in Article 3 below, Users must register and open an account with xeggex, and deposit Digital Assets into their account prior to trading. Users may, subject to the restrictions set forth in these Terms, apply for the withdrawal of Digital Assets.

Although xeggex has been committed to maintaining the accuracy of the information provided through xeggex Services, xeggex cannot and does not guarantee its accuracy, applicability, reliability, integrity, performance or appropriateness, nor shall xeggex be liable for any loss or damage that may be caused directly or indirectly by your use of these contents. The information about xeggex Services may change without notice, and the main purpose of providing such information is to help Users make independent decisions. xeggex does not provide investment or consulting advice of any kind, and is not responsible for the use or interpretation of information on xeggex or any other communication medium. All Users of xeggex Services must understand the risks involved in Digital Assets trading, and are recommended to exercise prudence and trade responsibly within their own capabilities.

3. xeggex Account Registration and Requirements

a. Registration

All Users must apply for a xeggex Account at register before using xeggex Services. When you register a xeggex Account, you must provide the information identified in this paragraph 3 or otherwise as requested by xeggex, and accept these Terms, the Privacy Policy, and other xeggex Platform Rules. xeggex may refuse, in its discretion, to open a xeggex Account for you.

b. Eligibility

By registering to use a xeggex Account, you represent and warrant that: (i) as an individual, you are at least 18. (full content continues)

c. User Identity Verification

Your registration of an account with xeggex will be deemed your agreement to provide required personal information for identity verification.

d. Account Usage Requirements

The xeggex Account can only be used by the account registrant.

e. Account Security

xeggex has been committed to maintaining the security of User entrusted funds.

By creating a xeggex Account, you hereagree that:

  1. you will notify xeggex immediately if you are aware of any unauthorized use of your xeggex Account and password or any other violation of security rules;
  2. you will strictly abide all mechanisms or procedures of xeggex regarding security, authentication, trading, charging, and withdrawal;
  3. you will take appropriate steps to logout from xeggex at the end of each visit.

III. xeggex Services

Upon completion of the registration and identity verification for your xeggex Account, you may use various xeggex Services, including but not limited to.

  • Provide, modify or terminate, in its discretion, any xeggex Services;
  • Allow or prohibit some Users’ use of any xeggex Services in accordance with relevant xeggex Platform Rules.

xeggex has the exclusive authority to determine which Digital Assets are listed on the platform.

1. Service Usage Guidelines

a. License

Provided that you constantly comply with the express terms and conditions stated in these Terms, xeggex grants you a revocable, limited.

b. Restriction

When you use xeggex Services, you agree and undertake to comply with the following provisions:

  1. During the use of xeggex Services, all activities you carry out should comply with applicable laws.
  2. Your use of xeggex Services should not violate public interests, public morals, or the legitimate interests of others.
  3. You agree not to use the services for market manipulation.
  4. Without written consent from xeggex, the following commercial uses of xeggex data are prohibited.
  5. Without prior written consent from xeggex, you may not modify, replicate, duplicate.
  6. Accounts left dormant for a month are automatically deactivated.
  7. You may not (i) use any deep linking, web crawlers, bots. (full restriction details continue)
  8. You may not lay false allegations that will defile our name.

By accessing xeggex Services, you agree that xeggex has the right to investigate any violation of these Terms, unilaterally determine whether you have violated these Terms.

  • Blocking and closing order requests;
  • Freezing your account;
  • Reporting the incident to the authorities;
  • Publishing the alleged violations and actions that have been taken;
  • Deleting any information you published that are found to be violations.

2. Crypto-to-crypto Trading

Upon completion of the registration and identity verification for your xeggex Account, you may conduct Crypto-to-crypto Trading on xeggex in accordance with the provisions of these Terms and xeggex Platform Rules.

a. Orders

Upon sending an instruction of using xeggex Services for Crypto-to-crypto Trading (an “Order”), your account will be immediately updated to reflect the open Orders, and your Orders will be included in xeggex’s order book to match other users’ Orders. If one of your Orders fully or partially matches another user’s Order, xeggex will execute an exchange (a “Transaction”).

b. Cancellation

For Orders initiated through xeggex Services, you may only cancel them before they have been matched with other Users’ Orders. Once your Order has been matched.

c. Fees

You agree to pay xeggex the fees specified in. xeggex may, in its discretion, update the fees at any time.

d. Other Types of Crypto-to-crypto Trading

In addition to the Crypto-to-crypto Trading that allows users to directly place orders, xeggex may provide technical and platform services for other types of Crypto-to-crypto Trading under its separately formulated xeggex Platform Rules, such as One Cancels the Other (OCO) and block trade.

3. Fiat Trading

Prior to conducting Fiat Trading, you shall separately read, agree to, and comply with:

  1. the Terms of Use of Bifinity UAB;
  2. the User Agreements with various third-party service providers with which xeggex has partnered.
  3. the Legal Statement, the Privacy Policy, and any other xeggex Platform Rules related to Fiat Trading

If you choose to utilise Fiat Trading, you agree that Bifinity UAB. A full list of Bifinity UAB partners can be found HERE.

Bifinity UAB is registered in accordance with the applicable laws. Cryptocurrency exchange and depository services provided Bifinity UAB are not regulated by the Bank of Lithuania.

4. Futures Trading

Unless otherwise specified xeggex, to conduct Futures Trading, you must conclude with xeggex a separate Futures Service Agreement and open a special Collateral Account.

  1. You fully understand the high risks of Futures Trading.
  2. You have sufficient investment knowledge and experience.
  3. Before performing Futures Trading, you have read and understood.
  4. You agree and authorize xeggex to take various reasonable measures.

5. Options Trading

Before entering into transactions in Options products through xeggex (“Options Trading”), you acknowledge and agree that:

  1. You fully understand the high risks of Options Trading.
  2. You have sufficient investment knowledge and experience.
  3. Before performing Options Trading, you have read and understood the xeggex Options Service Agreement.
  4. You agree and authorize xeggex to take various reasonable measures.

6. Margin Trading

By making use of the Margin Services, you acknowledge and agree that you have read, understood and accepted the Margin Service Terms of Use.

7. Lending Services

Unless otherwise provided xeggex, to borrow currencies, you must conclude with xeggex a separate Lending Services User Agreement.

  1. There are considerable risks involved in Lending Services.
  2. You shall cooperate to provide information and materials.
  3. You shall carefully read relevant xeggex Platform Rules before using Lending Services.
  4. xeggex has the full right to manage your Collateral Account.
  5. xeggex has the right to temporarily or permanently prohibit you from using Lending Services.

8. xeggex Savings Service

xeggex offers xeggex Savings, a service to provide Users with value-added services for their idle Digital Assets.

  1. xeggex Savings assets will be used in cryptocurrency leveraged borrowing and other businesses.
  2. You will unconditionally authorize xeggex to distribute and grant the leveraged interest.
  3. You shall abide relevant laws and regulations.
  4. You should fully recognize the risks of investing in Digital Assets.
  5. You agree that all investment operations conducted on xeggex represent your true investment intentions.
  6. xeggex reserves the right to suspend or terminate xeggex Savings service.
  7. Due to network delay, computer system failures and other force majeure.

9. Staking Programs

xeggex will from time to time launch Staking Programs for specific types of Digital Currencies to reward, as per certain rules, users who hold such Digital Currencies in their xeggex Accounts. When participating in Staking Programs, you should note that:

a. Unless otherwise stipulated xeggex, Staking Programs are free of charge and Users may trade during the staking period;

b. xeggex does not guarantee Users’ proceeds under any Staking Program;

c. xeggex has the right to initiate or terminate Staking Program for any Digital Currencies or modify rules on such programs in its sole discretion;

d. Users shall ensure that sources of the Digital Currencies they hold in xeggex Accounts are legal and compliant and undertake to observe related laws and regulations. Otherwise, xeggex has the right to take necessary steps in accordance with these Terms or xeggex Platform Rules, including, without limitation, freezing xeggex Accounts or deducting the Digital Currencies awarded to Users who violate the rules of respective Staking Programs.

10. xeggex POS Service Agreement

  • xeggex launched xeggex POS service for xeggex users to gain proceeds through idle cryptocurrency assets.
  • xeggex POS assets will be used in cryptocurrency staking to gain proceeds and other businesses.
  • When you use xeggex POS service, you will unconditionally authorize xeggex to distribute the staking interest according to the rules of the platform.
  • You shall abide by the relevant laws of the State to ensure that the sources of assets are legitimate and compliant when using xeggex POS service.
  • When you use xeggex POS service, you should fully recognize the risks of investment in cryptocurrency and operate cautiously.
  • You agree that all investment operations conducted on xeggex represent your true investment intentions and that unconditionally accept the potential risks and benefits of your investment decisions.
  • xeggex reserves the right to suspend or terminate xeggex POS service. If necessary, xeggex can suspend and terminate xeggex POS service at any time.
  • Due to network delay, computer system failures and other force majeure, which may lead to delay, suspension or deviation of xeggex POS service execution, xeggex will use commercially reasonable effort to ensure but not promise that xeggex POS service execution system run stably and effectively. xeggex does not take any responsibility if the final execution doesn’t match your expectations due to the above factors.

11. xeggex Convert Services

  • Upon completion of the registration and identity verification for your xeggex Account, you may be able to make use of the xeggex Convert services, which enable Users to buy and sell Digital Assets based on prices provided xeggex.
  • To request a Conversion between a supported trading pair of Digital Assets through the Platform, Users may place market orders or limit orders.
  • If a User places a Convert Market Order, xeggex may provide a non-binding quote which the User may accept or decline.
  • Acceptance of a Convert Quote and submission of a User Trade Request does not obligate xeggex to process the requested Conversion.
  • If xeggex accepts a User Trade Request, xeggex will guarantee the price and settle the requested Conversion.
  • Convert Limit Orders are accepted at xeggex discretion; execution depends on market conditions.
  • xeggex determines which Digital Assets are listed for Conversion and may add/remove assets at its discretion.
  • Users should conduct independent research into different Digital Assets before using xeggex Convert Services.

xeggex API Connection Rules

  1. Convert Limit Orders are not supported via xeggex API Connection.
  2. xeggex may change API endpoints or settings at any time without notice.
  3. xeggex may restrict or terminate API access at its discretion.
  4. API Connections are provided “as is” and at Users’ own risk.
  5. Redistribution of xeggex prices via API is Users’ responsibility; xeggex bears no liability.

12. xeggex Leveraged Tokens

Before transacting in xeggex Leveraged Tokens, you acknowledge and agree that you have read, understood and accepted the xeggex Leveraged Tokens Risk Disclosure Statement and Agreement.

13. BUSD Conversion

  • Deposits: Deposits of Designated Stablecoins will be converted to BUSD 1:1.
  • Existing balances: Existing balances in Designated Stablecoins will be converted to BUSD 1:1.
  • Withdrawals: Withdrawals may be made in BUSD or Stablecoins at a 1:1 rate minus fees.
  • Exceptions: xeggex may suspend or adjust conversions as necessary without notice.

14. xeggex OTC

If agreed with xeggex, you may receive OTC services subject to xeggex OTC Terms.

IV. Liabilities

1. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, xeggex SERVICES, MATERIALS AND PRODUCTS ARE OFFERED “AS IS” AND “AS AVAILABLE”.

2. Disclaimer of Damages and Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL xeggex OR ITS AFFILIATES BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

3. Indemnification

You agree to indemnify xeggex Operators, affiliates, contractors, licensors, and their directors, officers, employees and agents.

V. Announcements

Please be aware that all official announcements will be listed on https://xeggex.com/en/news/.

VI. Termination of Agreement

1. Suspension of xeggex Accounts

  • Suspension, freezing or locking of accounts may occur if xeggex suspects violations of Terms or laws.
  • Other cases include governmental proceedings, unusual activities, unauthorized access, false allegations, or court/regulatory orders.

2. Cancellation of xeggex Accounts

  • Termination of services to the User.
  • Accounts registered in other persons’ names.
  • Incorrect or incomplete information provided.
  • Unwillingness to accept amended Terms.
  • User-requested termination.
  • Other circumstances deemed necessary by xeggex.

3. Remaining Funds After xeggex Account Termination

All remaining account balances will be payable immediately to xeggex, and Users have 5 business days to withdraw assets.

4. Remaining Funds After Termination Due to Fraud, Violation of Law, or Terms

xeggex retains custody of Digital Assets, funds, and user data, which may be shared with authorities as needed.

5. Dormant Accounts

  • Accounts may be deemed dormant after 30 days of inactivity.
  • Open positions may be closed, assets converted, or transferred to affiliates or third-party custodians.
  • Dormant account fees may apply.

VII. No Financial Advice

xeggex is not your broker or advisor. Users are responsible for all investment decisions.

VIII. Compliance with Local Laws

Users must abide by local laws, including taxation and fund legitimacy verification requirements.

IX. Privacy Policy

Refer to Our Privacy Policy for guidelines on personal data.

X. Resolving Disputes: Forum, Arbitration, Class Action Waiver

  • Notice of Claim and internal dispute resolution required before arbitration.
  • Arbitration will be individual, governed by HKIAC rules, in English, seated in Hong Kong.
  • Class Action Waiver applies; arbitration is individual only.
  • xeggex reserves the right to modify arbitration terms; users must stay updated.

XI. Miscellaneous

  • Independent Parties: xeggex is an independent contractor.
  • Entire Agreement: Supersedes prior agreements.
  • Interpretation and Revision: Terms may be updated; Users must check regularly.
  • Language & Translations: English version prevails.
  • Force Majeure: xeggex not liable for uncontrollable events.
  • Severability: Invalid portions do not affect remaining Terms.
  • Assignment: Users cannot assign rights; xeggex may assign obligations.
  • Waiver: Failure to enforce a provision does not constitute waiver.
  • Third-Party Websites: xeggex is not liable for external sites.
  • Apple Inc.: xeggex activities not associated with Apple.
  • Contact Information: Contact Us.